General

Where can I buy HIB products?

Right now you can only purchase the HIB Premium 3-layer Rain Sheet directly from us. However we are working with retailers who want to carry our product too. Stay tuned for a list of dealers who carry HIB products.

What are the 3-layers that make up the bomb-proof rain sheet?

The outer layer is 1000 denier CORDURA® Nylon with a water repellant coating. The next-to-skin layer is an ultra-smooth 1.8oz. Ripstop® Nylon. The inner layer is a waterproof-breathable Nylon® fabric that blocks rain from getting in while allowing moisture to escape.

What is so great about Cordura® brand materials?

For more than 30 years, CORDURA® fabric has been recognized worldwide as the fabric of choice for manufacturers of high performance gear and apparel. With its well-established reputation for toughness and durability, CORDURA® fabrics continue to meet the ever increasing challenges in both consumer and military uses.

The rain is soaking into the sheet, will my horse be wet?

No, because the second layer of the HIB three layer construction is a waterproof breathable membrane that keeps raindrops out while letting sweat evaporate. It is a good idea to apply a durable water repellent treatment to the Courdura every few washes for optimum waterproof breathable performance of the sheet.

Fitting

How do I measure my horse?

Measure your horse, starting from the middle of the chest, 3” to 4” below the base of the neck, along the side, keeping the tape parallel to the ground and ending at the middle of the tail. The total length in inches is your size. If you are between sizes order the next size larger.

What should I do for the first fitting?

When you try the HIB Premium Rain Sheet on for the first time, please use a thin sheet underneath between your horse and the product to keep the sheet clean in case a different size is needed. Keep in mind that when you first put the HIB sheet on, it will look a bit stiff. With wear the fabric will relax and drape around your horse.

Store

Am I required to pay WA state sales tax?

If you are a non-Washington state resident, then NO you do not pay sales tax. If you are a Washington State resident, then we are required to collect sales tax if the product will be shipped to a Washington State address. The tax rate is based on the physical ship to address.

How do you ship the HIB product?

The HIB Premium Rain Sheets are shipped via UPS insured. This means that we only ship to physical addresses. If you require shipping to an address that is only served by regular postal service (like a PO Box) then please add a comment when placing your order.

What is your return policy?

Your purchase is 100% satisfaction guaranteed. We accept returns with a no-restocking fee IF the product is returned in new condition with the original packaging. We realize that the product must fit your horse, so when fitting your purchase make sure your animal is clean, dry and well brushed. Soiled and not-like-new returns will be subject to a 15% restocking fee. The purchaser is responsible for return shipping via UPS. Please call for a Return Authorization Code.

Cleaning

How do I clean the HIB Rain Sheet?

Wash your HIB sheet using warm water and a detergent meant for waterproof breathable people clothing.

How do I dry the HIB Rain Sheet after washing it?

Use a tumble dryer on moderate heat to dry the sheet just until it’s damp (not totally dry). This will refresh the durable water repellant finish of the Cordura®.

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